| The Disability Discrimination Act and Hearing Disability
From the 1st October 2004 the Disability Discrimination Act 1995 (DDA) made it unlawful to discriminate against disabled people; this includes not making reasonable alternations to public service premises, for example leisure centres, to ease access.
According to the DDA anyone who wears a hearing aid has a disability, thus failing to make provision for them is against the law. Deaf Aid loops are considered an auxiliary aid to assist people with hearing disabilities and they are a cost effective way to fulfil your legal obligation under the act; more importantly they improve communication with the hearing impaired and provide a better customer service.
Where a person with normal hearing can have a reasonable level of intelligibility in the presence of very loud background noise, a person with hearing loss needs a much greater distinction between the sound they wish to hear and the interfering background noise. The installation of a Deaf Aid Loop makes it is possible to offer people a much clearer and defined sound quality. |